4 + years of quality service & experience.
License# 18617COCPV

Rental Rules & Regulations


Cancellations requested less than 14 days prior to the event specified in the contract for service will be billed the total contract price. This means you will pay for all charges on the contract. By signing this contract and entering your credit card information in the appropriate fields, you are authorizing RokStars Chicago to charge the credit card for the following charges: deposit, cancellation fee, damages to the vehicle (All damages are at the sole discretion of RokStars Chicago), and all services rendered. We will calculate the exact amount of additional charges if any when the trip is completed. We will then deduct your deposit amount, leaving the remaining balance due. The card will not be charged, if balance due is paid in cash on the day of the event.

1). Rokstars must receive your fully completed contract and deposit before the vehicle is considered reserved.
2). Cancellations must be received at least 2 weeks before scheduled pick up to avoid being billed the full contract amount. Cancellations must be made in writing by certified mail.
3). If you would like to pay the balance due by check the check should be received at least 2 weeks prior pick up. Otherwise payment should be made with cash or money order.
4). If payment(s) is made by cash, check or money order and or you do not have a credit card for your rental deposit hold, you will be required to leave a cash deposit of $250 that will be fully refunded after your rental period within 24-48 hours if there is no damages or violations to be deducted. (This deposit is separate from your money down deposit).
For all reserved events the time starts when the vehicle reaches the specified pick-up location and ends exactly at the contracted end time. Once the bus arrives at the pick-up location your time starts, we are not responsible for your guests arrival times or your readiness. If your event exceeds the agreed time, the client may be charged per hour the agreed upon hourly rate for every hour your event exceeds your scheduled end time.

On all pickup and drop off type rentals the driver will wait 15 minutes at your start and scheduled end time for you and your guest to arrive and load the vehicle,. If you need any additional time and its available there will be an additional fee due immediately or the vehicle will depart no exceptions and no refunds.

The vehicle will leave all venues 40 minutes prior to their closing. And arrive back at your pickup location at your scheduled end time. If it took 30 minutes or an hour to get from your pickup location to your venue, that’s the same amount of time that will be needed to get you back to your original pickup location for your contracted end time.

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